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Greater Cincinnati, OH

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Support Videos

  • icon Creek Remote Video icon Creek Remote Video
    Watch the video below for a full guide to your Fioptics+ Creek Remote.

  • icon Fioptics Internet Self-Install icon Fioptics Internet Self-Install
    Learn how to self-install your Fioptics+ equipment with the instructions in the video below. Or follow the "how-to" steps provided here, which will walk you through the installation process, including setting up your wireless network, gateway and/or Fioptics+ TV.

  • icon Fioptics+ Google Assistant icon Fioptics+ Google Assistant
    Watch the video below for a complete guide to your Fioptics+ Google Assistant.

  • icon Fioptics+ Menu icon Fioptics+ Menu
    Watch the video below for a deep dive into the Fioptics+ Menu.

  • icon Fioptics+ Mobile and Streaming Apps icon Fioptics+ Mobile and Streaming Apps
    Watch the video below for a guide to the Fioptics+ Mobile Apps available on your smart phone.

  • icon Fioptics+ My Shows icon Fioptics+ My Shows
    Learn more about Fioptics+ My Shows with the video below.

  • icon Fioptics+ On Screen Guide icon Fioptics+ On Screen Guide
    Watch the video below for an introduction to the Fioptics+ On-Screen Guide.

  • icon Fioptics+ One Pass icon Fioptics+ One Pass
    Learn more about the Fioptics+ One Pass with the video below.

  • icon Fioptics+ Orientation Video icon Fioptics+ Orientation Video
    Watch the video below for an introduction to your Fioptics+ experience.

  • icon Fioptics+ Search icon Fioptics+ Search
    Watch the video below for a full guide to your Fioptics+ search capabilities.

  • icon Fioptics+ Self-Install icon Fioptics+ Self-Install
    Learn how to self-install your Fioptics+ equipment with the instructions in the video below. Or follow the "how-to" steps provided here, which will walk you through the installation process, including setting up your Fioptics+ TV service.

  • icon Fioptics+ Start Over Catch Up icon Fioptics+ Start Over Catch Up
    Watch the video below to learn more about Fioptics+ Start Over & Catch Up capabilities. 

  • icon Fioptics+ Troubleshooting icon Fioptics+ Troubleshooting
    Watch the video below for help with troubleshooting your Fioptics+ product.

  • icon Fioptics+ Video On Demand icon Fioptics+ Video On Demand
    Watch the video below for a full introduction to your Fioptics+ Video on Demand.