What is eBill and how do I sign-up?
eBill is our convenient paperless billing solution that makes paying your bill simple and hassle-free. No more paper bills to receive in the mail. You'll receive a courtesy email when your bill is available instead of a paper bill. And best of all - it's FREE. You can sign up for eBill via your My altafiber Account (Billing > eBill Paperless Billing > Overview).
After signing up, each month your eBill will be available to view online 1-2 days after your billing date. Email or text notifications that your eBill is ready can be enabled by going to Billing > Bill Summary > Manage Notification in your My altafiber Account.
To view your bill online, log on to your My altafiber Account and go to Billing > View Bill. This view displays all the billing details for any services on your account. You can also quickly and easily pay your bill in online by going to this page.