Battery disposal standards and requirements vary by state. When replacing your battery, please make sure to dispose of your old battery properly. For information on properly disposal of batteries, you may visit www.ehso.com/ehshome/batteries.php or call the EPA at 1-202-272-0167. Your local municipality may also have information about proper disposal of batteries.

For more information about recycling, you can contact Call2Recycle at 1.877.RECYCLE (1.877.273.2925) or visit call2recycle.org to find a list of the drop-off locations closest to you.

Yes, below are standard precautions when handling a backup battery:

• Do not lay any type of metal object on or across the battery terminals as this will short the battery and create a risk of explosion.
• Store batteries in a cool dry place (40°F to 90°F)
• Transport batteries with the terminals protected and insulated from contact with other metallic materials.
• Keep batteries out of reach of children.
• Never smoke or have open flame near a battery.
• Wear protective eyewear when working with batteries.
• If the case of the battery gets cracked or broken, handle with gloves, place in a heavy-duty plastic zip-lock bag and dispose of immediately at a recycling location. Do not keep a damaged battery in your home or store in your vehicle. Transport immediately.
• Do not get the battery wet, keep dry.
• Battery may explode if charged inappropriately or used in equipment for which it was not intended.
• Batteries giving off a rotten-egg smell should be disconnected immediately and disposed of at a recycling location. Handle with gloves if any fluid is present.
• Batteries that are hot (above 120°F) should be disconnected immediately. Have the Battery Backup unit checked for proper operation and dispose of the battery accordingly. Handle with gloves.

When the battery goes bad on the backup device, a Replace Battery light illuminates.

Open the battery compartment cover on the battery backup device. Depress the small textured area on the bottom of the lid while pulling it away from the housing.

Next, release the hook-n-loop strap. Be careful to make sure the battery doesn’t fall out! The battery is heavy and can cause damage or injury if it falls out.

Grasping the battery with one hand, carefully remove the red and black wires from the battery terminals by pulling firmly on them with your other hand.

When the battery is disconnected, the Missing Battery light illuminates.

Holding the new battery, reconnect the red and black wires. The battery terminals are color coded, so just match the red wire to the red terminal and the black wire to the black terminal.

Carefully place the battery back inside the enclosure and replace the hook-n-loop strap.

Finally, replace the battery compartment cover. The Missing Battery and Replace Battery lights should now go out within 15 minutes.

For 24-Hour Battery Backup:

With the 24-Hour Battery Backup product, there are additional steps to follow. Please see below:

• To maintain a 24-Hour battery charge throughout your usage of the BBU, swap out batteries and cycle a different battery every month to keep the charge.
• In a power outage, if you lose dial-tone, go to the battery backup unit, remove the current battery and install a charged battery. Keep the charged battery in the unit until you lose dial-tone. At that point, replace the dead battery with a charged battery.

After a power outage event, place each battery used during the power outage into your battery backup unit for a minimum of 24 hours to completely recharge each battery.

Locate the CyberPower battery backup unit. It is generally located within 6 feet of the ONT within the interior of the home.The battery light will be RED when the battery is missing or needs to be replaced.

 Depress the recessed tab on the backside of the backup, and begin sliding the access cover downward, to remove cover.

Continue to slide the access cover until it is completely separated from the battery backup housing.

Slide the battery partially out of the battery backup enclosure and disconnect the red and black battery connection wires. Remove the old battery completely from the housing.

To install the new battery, partially slide the battery into the housing, make sure to connect the red (+) and black (-) battery terminal wires to the red and black marked tabs of the battery.

With the battery terminal wires connected, slide the battery fully into the housing oriented as shown.

With the new battery fully inserted into the housing, replace the access cover and slide up, until the cover clicks into place. The RED battery light will go out within 15 minutes.

For 24-Hour Battery Backup:

With the 24-Hour Battery Backup product, there are additional steps to follow. Please see below:

• During a power outage, once you lose dial-tone, remove the plug from the back of the BBU (found on the left side of the unit) and re-plug it into the next BBU unit.  You should hear dial-tone within 5 minutes of completing this process. Repeat process after second unit is depleted of battery power and plug into the third BBU unit.

In rare occasions, altafiber might have installed your ONT and thus your Battery Back UP unit on the outside of your home. The Alpha Battery Back-Up Unit is an indoor/outdoor unit able to withstand weather elements. Thus, with the Alpha, in order to view the red indicator light showing a ‘dead’ battery, the cover of the Battery Back Up unit must be removed first.

Locate the Alpha Flexpoint BBPS (Batter Backup Power Supply). It is generally located within 10 feet of the ONT location, and may be either inside the home or on the exterior.

Locate the screw located in the lower right hand corner of the battery access cover. Using a Phillips head screwdriver, turn the screw counter-clockwise to completely loosen the screw. Open the battery access cover by grasping the cover near the screw and open towards the hinges on the left hand side.Inside the RED led light will be on solid to indicate a bad battery, or blinking to indicate a low battery.

Loosen the hook and loop fastener by gently pulling it loose from the right side, and then pass the loose end through the plastic loop.

  With the battery removed from the enclosure, gently pull the black and red connectors away from the battery terminals to disconnect the battery.

To re-connect a new battery, slide the connector attached to the black wire onto the black(-) battery terminal, and slide the connector attached to the red wire onto the red (+) battery terminal.

Insert the battery into the housing, with the terminal connections placed up and to the right side of the enclosure (as shown in the picture above). Pass the end of the hoop and loop fastener through the plastic loop, and pull the fastener tight. Attach the hook and loop fastener by pressing it tightly together.

Close the door of the battery backup enclosure, and secure by turning the screw in a clockwise direction until tightened. Be sure rubber door seal is in place if your unit is outside.

For 24-Hour Battery Backup:

With the 24-Hour Battery Backup product, there are additional steps to follow. Please see below:

• To maintain a 24-Hour battery charge throughout your usage of the BBU, swap out batteries and cycle a different battery every month to keep the charge.
• In a power outage, if you lose dial-tone, go to the battery backup unit, remove the current battery and install a charged battery. Keep the charged battery in the unit until you lose dial-tone. At that point, replace the dead battery with a charged battery.

After a power outage event, place each battery used during the power outage into your battery backup unit for a minimum of 24 hours to completely recharge each battery.

You can call altafiber and for a one-time charge of $99.99 (for the 8-hour BBU) or $179.99 (for the 24-hour BBU), one of service technicians will come out and replace the battery. Or, you can order the battery online by searching for your MTA model and battery. Your MTA takes a Lithium-Ion battery. For example, in a search engine, type in “Arris TM822G (or the model of your MTA) Battery” and a number of purchase options will be provided through sites such as EBay and Amazon. altafiber has seen the online cost range between $6.50 and $11.00.

This model of the Telephony Modem has the ability to provide battery backup in the event of a local power loss. The battery backup is not intended to take the place of AC power. Use this procedure to install and to replace the backup battery.

1. Press down and pull back on the latch holding the battery door (on the bottom of the Telephony Modem). Pull the door toward you. Set the door aside in a safe place.
   CAUTION: Risk of equipment damage improperly inserting the battery may damage the battery connector in the Telephony Modem. Carefully follow the instructions in the next step to avoid damage.
2. Hold the battery pack so that the guides on the battery align with the slots on the Telephony Modem and slide the battery into the bay. The diagram on the left shows the proper orientation. Note: Batteries will not insert completely into the Telephony Modem if not oriented correctly. The battery should slide into the bay without significant force. Line up the guides on the battery with the slots in the battery bay.
3. Push the battery pack into the bay until it seats into place. If you are taking the battery out of the Telephony Modem, position your finger in the battery opening area and use leverage to dislodge the battery while pulling it straight back. Note: The Telephony Modem will not begin operating until you apply AC power.
4. Replace the door. To do so, place the hinge tabs of the battery door into the receiver slots inside the Telephony Modem battery compartment on the opposite end of the battery opening slot. Rotate the door toward the unit until the latch snaps back into place.

  Note: Telephony Modems use a Lithium-Ion battery pack. Please recycle or dispose of the battery responsibly and in accordance with local ordinances.

The TM608 has a battery bay in the front panel. You can install a battery in the bay to provide power to the TM608 in case of an AC power outage. Follow these steps to install the backup battery.

1. Pull the battery door latch toward the center of the Telephony Modem and remove the battery door. Set the battery door aside. 
   
2. If necessary, remove the existing battery. Some batteries have a pull strap as shown in the example below.
3. Insert the backup battery as shown below. Depending on the battery capacity, the actual battery may differ from that shown. 
   
4. Replace the battery door:
   • Insert the battery door tab into the slot in the right side of the battery bay.
   • Swing the battery door closed and press gently until it latches

1. Place the SBV5322, SBV5222, or SBV5220 on its side and remove the battery cover on the bottom.
   
2. Slide the battery into the battery compartment until it is fully seated. The battery is keyed so it cannot be installed incorrectly. Make sure that the pull-tab on the battery is accessible and does not prevent the battery cover from closing correctly.
3. Re-install the battery cover with the locking tabs seated downward, and push the cover forward. It may take up to 12 hours to reach full charge when:
   • When the battery is installed for the first time
   • When the battery is replaced
   • When the battery is fully discharged

This model of the Telephony Modem has the ability to provide battery backup in the event of a local power loss. The battery backup is not intended to take the place of AC power. Use this procedure to install and to replace the backup battery.

1. Press down and pull back on the latch holding the battery door (on the bottom of the Telephony Modem). Pull the door toward you. Set the door aside in a safe place.
   
   CAUTION: Risk of equipment damage improperly inserting the battery may damage the battery connector in the Telephony Modem. Carefully follow the instructions in the next step to avoid damage.
2. Hold the battery pack so that the guides on the battery align with the slots on the Telephony Modem and slide the battery into the bay. The diagram on the left shows the proper orientation. Note: Batteries will not insert completely into the Telephony Modem if not oriented correctly. The battery should slide into the bay without significant force. Line up the guides on the battery with the slots in the battery bay.
3. Push the battery pack into the bay until it seats into place. If you are taking the battery out of the Telephony Modem, position your finger in the battery opening area and use leverage to dislodge the battery while pulling it straight back. Note: The Telephony Modem will not begin operating until you apply AC power.
4. Replace the door. To do so, place the hinge tabs of the battery door into the receiver slots inside the Telephony Modem battery compartment on the opposite end of the battery opening slot. Rotate the door toward the unit until the latch snaps back into place.
5. Press reset button; the Power light should turn on immediately.

1 - Latch End

1 - Battery Slots 2 -Battery Guides 

 1 - Battery Compartment 2 - Receiver Slot 3 - Hinge Tab

For 24-Hour Battery Backup:

With the 24-Hour Battery Backup product, there are additional steps to follow. Please see below:

• To maintain a 24-Hour battery charge throughout your usage of the BBU, swap out batteries and cycle a different battery every month to keep the charge.
• In a power outage, if you lose dial-tone, go to the battery backup unit, remove the current battery and install a charged battery. Keep the charged battery in the unit until you lose dial-tone. At that point, replace the dead battery with a charged battery.
• After a power outage event, place each battery used during the power outage into your battery backup unit for a minimum of 24 hours to completely recharge each battery.