There are three ways you can install Internet SafeGuard onto your Apple phone or tablet.

1. Via the Activation Email sent to you when you ordered the service

When you first ordered Internet SafeGuard, you were sent an email from altafiber that included a link to download the service. 

Once you have located this email, follow these steps to get started:

Click on the “Install Now” button within the email from the device you wish to install Internet Safeguard on.

1. Click the Download button – you will be taken to the iOS App store.

2. Click the install button to download the app. Enter your iOS credentials if prompted.

3. Enter the username and temporary password provided to you in the Activation email.

4. Reset your password to a permanent password.

5. Follow the prompts to complete the installation

Via My altafiber account or in the My altafiber App

If you have misplaced the activation email, not a problem!

Follow these steps to get started:

1. Enter your MyAccount username and password, if prompted.

2. Click on the Internet link near the top of the page. Then click “overview”.

3. Click on “My Internet Security” link.

4. Click Add Device button

5. Follow the prompts during the installation

By logging into MyAccount via your computer - 

 Follow these steps to get started:

1. Log in to My altafiber on a computer
2. Click on the Internet link near the top of the page. Then click “overview”.
3. Click on the “My Internet Security”” link.
4. Click Add Device button.
5. Double check that “Mine or My Child’s Device” is highlighted and then Click Continue.
6. Click on “Phone” or “Tablet” option, depending on the type of device you want to install security on.
7. Choose to send a download link via email or via SMS text message.
8. Enter the necessary information (email address or phone number).
9. Get the device you want to install security on. Open the email or the text message on this device.
10. Click on the Install Now link.