Device help
Here is the overview of all possible smartphone issues and troubleshooters we can support you with.
Self-install
Start installationFirst stepsDisconnect old TV boxUnboxing the deviceConnect the TV boxSet up the TV boxSoftware UpdateFinish InstallationChoose your Operating SystemNew Setup or upgrade?Disconnect Zyxel 3415Disconnect Zyxel 4381How to Download the App - AppleHow to Download the App - Android
Choosing an Account - AppleChoosing an Account - AndroidHow to Create an Account - AppleHow to Create an Account - AndroidHow to Log in with an Amazon Account - AppleHow to Log in with an eero Account - AppleHow to Log in with an Amazon Account - AndroidHow to Log in with an eero Account - AndroidHow to set up the App - AppleHow to set up the App - AndroidDo you want to install a TV box?How to Log in with a Google Account - AppleHow to Log in with a Google Account - AndroidHow to Install the Device
