Services for Visually Impaired Customers

Audible Accessible Set-Top Boxes

Visually impaired persons using our Fioptics TV service and need audible accessible equipment can request our audible accessible set-top boxes. These boxes will have the ability to provide speech to help guide your way through the menus.

For more information, contact an altafiber representative at our Accessibility Department:


Audible Accessibility Materials

For Fioptics Amino and Orbit Welcome Guide, click here

For Audible Accessible User Guide, click here.

For Large Button User Guide, click here.

For Channel Guide, click here.


TiVo Customer Support

Weekdays - 7am to 6pm PT

Weekends - 8am - 5pm PT

Call: 513-565-9890


TiVo's User Guide and other information

For Accessibility information, click here

For Accessibility Screen Reader, click here

For TiVo set-top box information, click here


Contact

Audible Accessible Compliance Issues:

Kevin Mann
Senior Director – Regulatory and Government Affairs
221 E. 4th Street
103-1080
Cincinnati OH 45202
513-565-2421
Kevin.Mann@altafiber.com